Refund Policy

The information provided in this Refund Policy is for general informational purposes only and does not constitute legal or financial advice. While every effort is made to ensure the accuracy and clarity of the policy, the terms outlined here are subject to change without prior notice.

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By purchasing services through this website, you acknowledge that you have read, understood, and agreed to the terms of this Refund Policy. Any disputes arising from the use of this site or its services shall be governed by applicable local, state, and federal laws.

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If you have specific concerns or questions about your eligibility for a refund, you are encouraged to contact me directly before making a purchase. It is your responsibility to review this policy regularly and remain informed of any updates.

Refund Policy

Thank you for your interest in my services. As a provider of professional and customized work, I strive to ensure all clients are fully satisfied with the outcomes of our collaboration. Please read this refund policy carefully before purchasing any service.

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General Policy

Due to the nature of personalized and creative services, all sales are final once work has begun or deliverables have been provided. Refunds will not be issued for completed work or for time spent on consultations, strategy, or development.

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Refund Eligibility

A refund may be considered under the following conditions:

• A written cancellation request is received before project work has begun.

• No deliverables or significant time investment has occurred.

• The request is made within 7 days of purchase or agreement.

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Non-Refundable Circumstances

No refunds will be granted in the following situations:

• The project has already started or any portion of the service has been delivered.

• You change your mind after purchase or fail to communicate necessary input for project completion.

• Dissatisfaction with subjective aspects such as creative style, after the agreed scope has been met.

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Rescheduling or Revisions

If you are unsatisfied with a draft or deliverable, I am committed to working with you on reasonable revisions as outlined in your service agreement. You may also request to reschedule services, subject to availability and mutual agreement.

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Contact

For questions or refund requests, please contact:

📧 rachel.rachfal@gmail.com
Please include your full name, the service(s) purchased, and the reason for your request.